Your relationships with your customers matter more than ever. What has changed is how and when your customers are available to deepen these relationships. They visit and call less often, though they may have higher expectations when they do. Many embrace self-serve access. They receive amazing service on and off hours from Amazon and others. They now expect the same from you.
Our mission is to provide you with the tools and know-how to deliver the right customer and member experience. Critical Documents and materials need to be accurate and on time, every time. MPX's full range of services means we can offer a custom solution to tie it all together for you and your customers. We focus on the details so you can do what you do best.
Our nimble approach to problem solving is backed by the resources to offer unmatched technology, stability and service. MPX has been adept and evolving to meet the needs of customers across multiple industries for 75 years. HealthLinq is a flexible, scalable, and complete communications solution specially tuned for the varied needs of the Healthcare Insurance market.
Our mission is to provide you with the tools and know-how to deliver the right customer and member experience. Critical Documents and materials need to be accurate and on time, every time. MPX's full range of services means we can offer a custom solution to tie it all together for you and your customers. We focus on the details so you can do what you do best.
Our nimble approach to problem solving is backed by the resources to offer unmatched technology, stability and service. MPX has been adept and evolving to meet the needs of customers across multiple industries for 75 years. HealthLinq is a flexible, scalable, and complete communications solution specially tuned for the varied needs of the Healthcare Insurance market.
Services
While we have always ensured our clients have communicated effectively with their customers, the tools and technology used to accomplish this have changed frequently in our 75+ year history.
At our core, we focus on quality, highly responsive service, and investing in the right people and the right technology.
We also know that it is essential to continually evaluate and evolve the platforms and tools we use to enable our clients to compete and forever enhance the customer experience they are delivering.
At our core, we focus on quality, highly responsive service, and investing in the right people and the right technology.
We also know that it is essential to continually evaluate and evolve the platforms and tools we use to enable our clients to compete and forever enhance the customer experience they are delivering.
We're engaged and accessible.
Together with our highly experienced team, we are deeply involved, managing your priorities as if they are our own.
We're proud of our problem solving culture.
We also know the value of being fully engaged to support our team and your team in our collective quest to harness the necessary nuance in order to ensure shared success and consistency.
For over 40 years, Bob has ensured that we've remained highly relevant and consistently winning for our clients in an industry that has faced evolutionary change.
Together with our highly experienced team, we are deeply involved, managing your priorities as if they are our own.
We're proud of our problem solving culture.
We also know the value of being fully engaged to support our team and your team in our collective quest to harness the necessary nuance in order to ensure shared success and consistency.
For over 40 years, Bob has ensured that we've remained highly relevant and consistently winning for our clients in an industry that has faced evolutionary change.
MPX works tirelessly to become an extension of your operations, building solutions that streamline and improve processes so that your teams can focus on your customers and other priorities.
We automate workflows wherever possible to eliminate inefficient processes and bottlenecks.
We tenaciously support that technology with a hands-on team of professionals experienced in the art and science of customer communications.
Our consultative approach to all projects enables us to dig deep into your unique business requirements, to evaluate and consider potential solutions that will save you time and money while improving the customer experience.
We automate workflows wherever possible to eliminate inefficient processes and bottlenecks.
We tenaciously support that technology with a hands-on team of professionals experienced in the art and science of customer communications.
Our consultative approach to all projects enables us to dig deep into your unique business requirements, to evaluate and consider potential solutions that will save you time and money while improving the customer experience.
We strive to foster an environment in which our people can contribute their time and energy to their families, neighbors, colleagues and communities.
As a company, we embrace our role as responsible, involved, community leaders supporting both Maine and National communities in health, education, recreational, and environmental services.
As a company, we embrace our role as responsible, involved, community leaders supporting both Maine and National communities in health, education, recreational, and environmental services.
Our team really likes working here: MPX has been awarded the title of being one of the "Best Places to Work in Maine" for the last 7 years.
Meaningful work: Our clients hire us to solve complex business challenges.
We are adept and creative problem solvers, and the solutions we create together bring tangible impact to our clients and their customers.
Awesome physical environment: We take a lot of pride in our appearance and it shows.
Our beautifully maintained building with mixed use space gives our team the flexibility they need to work in a place that best suits their needs for that day/hour/task.
Meaningful work: Our clients hire us to solve complex business challenges.
We are adept and creative problem solvers, and the solutions we create together bring tangible impact to our clients and their customers.
Awesome physical environment: We take a lot of pride in our appearance and it shows.
Our beautifully maintained building with mixed use space gives our team the flexibility they need to work in a place that best suits their needs for that day/hour/task.
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